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Refund Policy | Fair Felicity

Refund Policy

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Returns 
Our policy lasts 21 days from the date the item(s) were ordered on our site. If 21 days have gone by since your purchase, although we cannot offer you a refund at this stage, depending on your issue, we may be able to offer you store credit.

To be eligible for a return, your item must be unused, unwashed and in the same condition that you received it. It must also be in the original packaging with all tags still attached.

If you have any questions or are unsure if you can return an item please contact us at fairfelicity810@gmail.com.


Non-returnable items:
Gift cards
Clearance Sale Items

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at fairfelicity810@gmail.com.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at fairfelicity810@gmail.com and send your item to: Fair Felicity Receiving 1556 Mohawk Avenue Effort, PA 18330.

Shipping
To return your product, you should mail your product to: Fair Felicity Receiving 1556 Mohawk Avenue Effort, PA 18330.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you wish to return any item(s), you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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